Leukemia & Lymphoma Society

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Operations Assistant

Operations Assistant

# of Openings 
FLSA Status 
Temporary Employee

More information about this position


How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At LLS, employees take our mission seriously. Whether you work in one of our chapters, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality: Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families.
Join us and give new meaning to the word, "job."


Overall Role: The role of the Operations Assistant is – above all else – one of internal hospitality and customer service. The position is highly visible and requires an individual who is comfortable being the go-to person for employee needs, and anticipating those needs to ensure an efficient work environment. The ideal candidate is someone who is approachable, goal-oriented, flexible, process-focused, and capable of working independently and as part of a larger team.
Basic Function: Oversees front office activity, performs routine administrative and diverse specialized project administration for the Operations Department, and assists the Development Department with various project responsibilities.
Work Direction: Works under the supervision and training of the Operations Manager.

Additional Position Information

-Coordinate and code daily chapter financial records. (e.g. cash receipts, deposit slips, invoices and vendor statements)-Ensure the timely submission of weekly batches of invoices and cash receipts template to the Home Office.-Coordinate the communication of AIM information to chapter staff.-Work with Home Office staff to correct mispostings and other errors on AIM reports as necessary.-Work with Home Office staff to identify and record reconciling items on chapter monthly bank reconciliation.-Review, distribute and reconcile weekly and monthly reports (AIM) issued by the Home Office.-Assist the Operations Director with the preparation of chapter budgets and forecasts submitted to the Home Office.-Assist the Operations Director in analyzing program/chapter financial results.-Works on special projects (e.g. Patient Aid, Support Groups, etc.)-Ensures payroll statements tie to reports.-Maintain a working knowledge of the LLS mission and programs to promote the field and campaign fundraising initiatives.-Perform other related duties as assigned.


  • Receive and screens telephone calls and greeting visitors, resolving routine and some complex inquiries
  • Process incoming mail, deliveries and packages on a daily basis
  • Provide administrative and clerical support to Operations Manager and Director of Operations
  • Assist in maintaining appearance and cleanliness of reception and shared office spaces
  • Assist in on/off boarding of full time and temporary employees, and interns
  • Assist with resolution of routine and some complex facilities issues and requests
  • Manage shared supplies inventory and ordering for Chapter
  • Facilitating bi-monthly large-volume call drives
  • Managing Development Department mailing projects
  • Providing written acknowledgements to donors
  • Assist resolving issues with shared office equipment (printers, copiers, faxes, etc)
  • Maintain office files and databases including emergency contact list, organization chart, and staff directories
  • Maintain a working knowledge of The Leukemia & Lymphoma Society mission and its programs to address them
  • Perform other related duties within the Operations Department and Development Department as assigned


  • Excellent word processing and database management – must be very proficient in Microsoft Word, Excel, and Powerpoint
  • Excellent verbal and written communication
  • Excellent organizational skills.
  • Proficient in business English, spelling, punctuation and grammar.
  • Extreme attention to detail
  • Highly organized
  • Sensitive to deadlines.
  • Knowledge of standard business machines and computers.
  • Professional maturity and judgment.
  • Articulate and professional
  • Good problem solving skills, pro-active, and ability to multi-task


The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Leukemia & Lymphoma Society (LLS) does not accept resumes from third party recruitment/search firms. Please do not forward resumes to LLS employees or any company locations or email addresses. LLS is not responsible for any fees related to resumes not solicited by LLS Recruiting. The Leukemia & Lymphoma Society (LLS) is an Equal Opportunity Employer.